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"This journaling system was the reason I had 2 pay rises in a year, letting me focus on delivery while taking care of the groundwork for interviews and negotiations. Tracking impact from project start has made performance reviews stress-free. It's changed how I evaluate candidates too—I can immediately spot those who truly understand their contributions versus those speaking in vague terms."
— Josh Wood, Software, United States

"Weekly reflection transformed my career conversations. I used to blank during interviews about projects from months ago. Now I have specific examples demonstrating integrity, customer focus, and results ready to share. The best 5 minutes I spend each week—just like asking my daughter about school, I now know exactly how I've grown and helped others develop."
— Agnes Chen, Product Manager, Banking, Singapore

"I now manage complex supply chains across three continents. In the past, I used to struggle recalling specific achievements during interviews as my work was basically firefighting. When interviewing for my current senior role, I impressed the panel with precise examples from my journal instead of generic answers. Best professional habit I've developed in 12 years of logistics management."
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Data Privacy

Welcome to Cloud Cert Guild. This policy outlines how we collect, use, and protect your personal data while you use our certification preparation platform. We are committed to maintaining the confidentiality of your learning progress, account details, and payment information. We value your privacy and are committed to protecting your data. Here's what you need to know:

What We Collect

To provide our AI-driven tutoring and exam preparation services, we collect the following limited data categories:Account Information: Name, email address, and authentication credentials (e.g., via Google OAuth).
Learning Data: Quiz scores, progress logs, and interactions with the AI tutor. This data is used solely to personalize your study path and calibrate the AI's difficulty level.
Payment Data: We do not store full credit card numbers. All payment processing is handled securely by our third-party provider (Stripe).

Intellectual Property & Copyright Infringement

Cloud Cert Guild respects the intellectual property rights of others and expects our users to do the same. We take claims of copyright infringement seriously.Reporting Copyright Infringement
If you believe that material located on or linked to by Cloud Cert Guild violates your copyright, you may submit a notification to our designated agent. However, to prevent abuse and fraudulent claims, we require specific validation of ownership.Your notice MUST include all of the following:- Identification of the Work: A specific description of the copyrighted work you claim has been infringed.
- Identification of the Material: The specific URL(s) or location on our site where the infringing material is located.
- Contact Information: Your address, telephone number, and email address.
- Statement of Good Faith: A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- Statement of Accuracy: A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on their behalf.
Requirement for Sufficient Proof
Important: We will not process incomplete requests or vague allegations. To protect our users and content integrity, you must provide sufficient proof that you own the copyright to the specific material in question.Sufficient proof may include, but is not limited to:- A valid Copyright Registration Number.
- Links to the original work published on an official, date-stamped platform under your control prior to the date of the alleged infringement.
- Copies of original source files (e.g., raw design files, unedited timestamps) that definitively prove origination.
We reserve the right to ignore or reject notices that fail to provide verifiable evidence of ownership. False claims of infringement may result in legal liability for damages.

Data Security

We implement robust security measures to protect your data, including encryption at rest and in transit. Your learning data is isolated, and our AI models are configured to ensure your private interactions remain confidential.

Data Retention

Upon account deletion, most of your personal data is permanently removed from our systems. However, for platform security purposes, we retain email addresses and basic usage history for 3 years to prevent system abuse. Any recruiter access to your information is immediately revoked when you delete your account, ensuring your privacy is maintained even after you leave our service.

Your Rights (GDPR & CCPA)

You have the right to access, correct, or delete your personal data. You may also request an export of your learning history.Access & Correction: You can manage your profile settings directly via the Dashboard.
Deletion: You may request the deletion of your account and all associated data by contacting support. Note that this action is irreversible.

Contact Us

For privacy inquiries or to submit a copyright infringement notice with the required proofs, please contact:
[email protected]

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